Phillip Smith

About Phillip Smith

Hi, I’m Phillip, an accomplished and compassionate leader with over 15 years of experience in leadership, strategic planning, and organizational development, specializing in behavioral health and substance use disorders. Extensive expertise as a solution-oriented Product Manager in developing and delivering EHR workflow solutions for healthcare providers. Proven track record of driving growth, enhancing operational efficiency, and fostering strong stakeholder relationships. Adept at leading cross-functional teams, managing large budgets, and implementing innovative solutions to achieve organizational goals. I\'ve been recognized for developing user-centric strategies, leading agile teams, and coordinating product releases. Skilled in gathering customer insights, prioritizing features, and collaborating with design and engineering teams to deliver intuitive solutions that optimize provider experience, increase productivity, and improve patient outcomes. I am committed to making a meaningful impact in addiction treatment through both technology and treatment advancements.Areas of Expertise Team Leadership & Development Product Strategy & Roadmap Patient Advocacy Risk Management Release Management Stakeholder Engagement Risk Management Quality Assurance Vendor Management User Experience Enhancement Quality Improvement SWOT Analysis & Reporting I am a proud advocate of the LGBTQIA+ community and currently serve on the Board of Directors at Lambda of the Palm Beaches, Inc, a not-for-profit organization offering tailored 12-step services. If you share my passion for empowering patients to overcome obstacles to recovery and transform their daily lives, let’s connect!

Experience

1. Senior Product Manager

   Kipu Health

   Mar 2026 — Present · Fort Myers, FL, US

Education

• Flatiron School

  Computer Software Engineering

• University of Phoenix

  -, Information Technology

  2010 — 2011

• Academy for Addiction Professionals

  Substance Abuse/Addiction Counseling

  2017 — 2017

Skills

• Leadership
• Case Management
• Documentation
• Patient Assessment
• Marketing
• Addiction Recovery
• Process Development
• Executive Leadership
• Strategic Planning
• Event Planning
• Reporting & Analysis
• Customer Service
• System Implementations
• Nonprofits
• Emergency Interventions
• Social Services
• Mental Health
• Social Media Marketing
• Relationship Building
• Public Speaking
• Crisis Intervention
• Budget Management
• Communication
• Social Networking
• Insurance Verification
• Healthcare Regulations
• Employee Training
• Policy Development
• Swot Analysis
• Marketing Materials
• High Quality Standards
• Web Development
• Staff Development
• Patient Education
• Mentoring
• Social Media
• Compliance
• Admissions
• Coaching
• Advertising