Phill Haines

Head of Customer Journey & Digital Experience @JLR

Northampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

Head of Customer Journey & Digital Experience @JLR

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Coventry, GB

EDUCATION

2004 — 2006

University of Leicester

Master of Science (MSc), Marketing

1996 — 2000

DeMontfort University

BA (Hons) Business Studies, Marketing

2000 — 2001

DeMontfort University

Chartered Institute of Marketing Postgraduate Diploma, Marketing

SKILLS

Cross-Functional Team LeadershipCustomer Loyalty ManagementMarketing StrategyPersonal FinanceCustomer ExperienceManagementSalesProject ManagementB2bDatabasesDirect MarketingCommercial FocusCustomer Relationship Management (Crm)Agency Relationship ManagementContact Center StrategyCrmTelecommunicationsData ManagementAutomotiveCustomer RetentionData Analysis

ABOUT PHILL HAINES

Expert knowledge and proven experience of designing and delivering commercially and…

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Phill Haines — Head of Customer Journey & Digital Experience at JLR in Northampton, GB | Unifers