Phil Jackson
Product Manager @Insights
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WORK HISTORY
Product Manager @Insights
Lead cross-functional squads delivering hybrid learning products across multiple global markets• Own and manage a multi-million-pound P&L, aligning product strategy to commercial goals• Contribute to increased revenue through product launches, cost management, operational improvements, and commercial partnerships• Develop and execute a multi-year product roadmap aligned to commercial goals and consumer needs• Design and prioritise a backlog of 100+ user stories, implementing Agile ceremonies to improve delivery speed• Commission user research and market analysis to inform new product roadmaps, resulting in a new product predicted to generate £5M in repeatable revenue over three years• Integrate third-party learning experience platforms and negotiate content partnerships using the Build–Buy–Borrow strategy• Drive the vision, strategy, and roadmap for a portfolio of products and services, continuously improving ROI• Champion the portfolio, ensuring the long-term vision, product roadmap, and learning and commercial benefits are clearly articulated for internal and external audiences• Bring new products to market that are desirable, feasible, commercially viable, scalable, and meet the demands of the digital world• Define and track key performance indicators (KPIs) to measure success and inform decision-making• Build customer-facing products with a deep understanding of current learner and organisational needs around awareness, skills, and people development solutions• Partner with the Research team to commission user research and market analysis to solve customer problems and needs• Identify and engage with customers and stakeholders to gather requirements, meeting their needs across various channels• Lead discussions within multidisciplinary teams, advocating for stakeholders and managing differing perspectives• Oversee the delivery of products and services, ensuring squads work towards appropriate service standards for each delivery phase
ABOUT PHIL JACKSON
Manchester-based product leader and self-confessed geek with 15+ years’ product/L&D experience spanning finance, retail, and technology. I specialise in product management, digital design, leadership development, project delivery, and consultation — with a passion for creating products and experiences that genuinely improve the lives of my customers.I thrive at the intersection of strategy, design, and execution: driving measurable outcomes, scaling innovation, and leading cross-functional teams to deliver products that are desirable, commercially viable, and impactful. I believe the best lessons come from experimentation — fail fast, learn fast — and use this mindset to build sustainable growth and continuous improvement.Highlights include:• Owning and managing a multi-million-pound P&L, aligning product strategy directly to commercial outcomes.• Leading squads that deliver hybrid learning products across global markets.• Increasing revenue through product launches, cost management, operational improvements, and partnerships.• Designing and delivering a multi-year product roadmap that balances commercial goals with customer needs.• Commissioning research and market analysis to shape new products, including one forecasted to generate significant revenue through repeated engagement.• Driving platform integration, partnership negotiation, and agile delivery of 100+ user stories.• Championing portfolios by clearly articulating product vision, value, and long-term benefits.Above all, I’m motivated by building products and services that matter — bringing together design thinking, data, and collaboration to unlock growth, enable learning, and deliver value for both organisations and end-users.
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