Philip W. Lynn
Production Management Consultant AMS - MetLife
- Role
- Senior Production Management - Vendor Management at MetLife
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Philip W. Lynn
SUMMARYA results oriented Business Analyst with 18 years of experience in information technology; emphasis on business analytics, business optimization, process rationalization and operational efficiency. A demonstrated ability to deliver excellent customer experience through clear communications, good decision making, diverse team collaboration and the ability to deliver quality work; while driving change from the ground up as well as from the top down. Dedicated to building and leading high performance adaptable teams and assisting them to develop and continuously improve their IT and Operational practices.SPECIALTIES– Contract Management –Personnel Management – Strategy and Planning – Team Building – Offshore Engagements and Operations – Vendor Management – Software Compliance - Asset Management-Mobile Software Testing in Android/iOS – Global Capacity Metrics -
Experience
Senior Production Management - Vendor Management
Jan 2015 — Present · Cary, NC, US
Responsible for delivering over 100M in bottom-line savings as a direct result of co-leading global contract negotiations with several external IT suppliers.Manage all MetLife Application Maintenance and Support transformation efforts across the enterprise footprint (US, EMEA, ASIA & LATAM) which included the standardization of vendor engagement, employment of best practices as well as the implementation of a digital tool across all regions.Managed the transition of application maintenance and support of over 400 applications from one large offshore vendor to another for the US region in 2016 saving $126M over 5 years. Managing the transition of application maintenance and support from multiple small vendors to one large offshore vendor for the EMEA region (Ukraine, Romania, UK, Ireland) in 2017.
Education
The University of North Carolina at Chapel Hill
Bachelor of Arts (BA), Communication and Media Studies
1977 — 1981
Duke University
Art of Film Making
1976 — 1976
Skills
- Business Analysis
- Microsoft Office
- Analytic Thinking
- Business Intelligence
- Finance
- Contract Management
- Cognos
- Outsourcing
- Project Management
- Vendor Management
- Offshore Outsourcing
- Db2
- Sarbanes-Oxley
- Sql
- Enterprise Software
- Olap
- Vendor Contracts
- Sdlc
- Ms Project
- Hyperion Reports
- Building World Class Teams
- Microsoft Excel
- Crystal Reports
- Qmf
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