Phil Thirlwell
Head of Analytics @FIS
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WORK HISTORY
Head of Analytics @FIS
I lead a data and analytics team within the Technology Development organisation at FIS, an innovative global fintech. We build Business Intelligence (BI) products, apply advanced statistics, and use data storytelling to create business value and drive relentless improvements. RESPONSIBILITIES • Lead, coach, mentor a team of analysts and developers. • Develop dashboards that solve customer problems. • Synthesise multiple data sources and deliver actionable insights. • Develop a data strategy and data model that enables effective analytics across the customer value chain. • Establish and maintain data governance model. • Cross functional collaboration and leadership with other data teams within the business. ACHIEVEMENTS • Delivered insights that improved the customer experience by increasing time to market and reducing defects. • Developed data model and supporting dashboard that enables capacity planning and cost forecasting. • Collaborated with Senior Executives to define 6 clear objectives and developed measurable key results aligned with organisational strategy. • Developed BI products to enable users to track performance and educated 10k employee base on operational trends and best practices.
EDUCATION
BCS, Chartered Institute for IT
Artificial Intelligence Specialist, Artificial Intelligence
The University of Edinburgh
Bachelor of Science (B.Sc.), Mathematics
Cranfield School of Management
Executive MBA, Business Administration and Management, General
Chartered Management Institute
Senior Leader Level 7 Masters, Organisational Leadership
SKILLS
ABOUT PHIL THIRLWELL
Data → Decisions → Impact I turn complex data into clear, actionable decisions that…
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