Philip Perren
Enrolment Advisor @Cambridge University Press & Assessment
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WORK HISTORY
Enrolment Advisor @Cambridge University Press & Assessment
Cambridge, GB
Spearhead lead conversion for online professional courses, consistently exceeding enrolment targets through strategic CRM and multi-channel outreach- Collaborate with marketing and customer service teams to enhance learner engagement and satisfaction- Develop and maintain detailed sales pipeline reports, using data insights to inform strategy and improve conversion rates- Advocate for system improvements based on learner feedback, streamlining enrolment processes and boosting operational efficiency.
EDUCATION
Anglia Ruskin University
Drama BA (Hons), Drama and Dramatics/Theatre Arts, General
SKILLS
ABOUT PHILIP PERREN
With over two decades of experience in customer engagement, sales, and professional development, I specialise in guiding individuals and organisations toward meaningful growth. Currently serving as an Enrolment Advisor at Cambridge University Press & Assessment, I lead strategic initiatives to optimise learner engagement, streamline enrolment processes, and enhance customer satisfaction through data-driven CRM strategies.My background spans hospitality leadership, business development, and education sales, giving me a unique ability to connect with diverse audiences and deliver tailored solutions. I’m passionate about lifelong learning, mentoring, and using technology to improve human outcomes—whether through professional qualifications, digital learning platforms, or strategic partnerships.I’m now exploring opportunities where I can contribute to impactful learning experiences, drive customer success, and support organisational growth in dynamic, mission-driven environments.
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