Philippe Hocquet
Global Salesforce CRM and e-commerce lead, AVP customer experience
- Role
- AVP Customer Experience at ETS
- Location
- Princeton, NJ, US
- LinkedIn followers
- 500 followers
About Philippe Hocquet
Technical executive with an extensive understanding of Salesforce architectures. Managed…
Experience
AVP Customer Experience
May 2022 — Present · Princeton, NJ, US
Build and transform digital platforms to advance ETS mission for quality and equity in education. Improving the end-to-end journey for students worldwide, and connect with educators, schools, businesses and governments. Digital Marketing, Marketing analytics, Salesforce CRM, Channel partners and Agents PRM solutions, E-commerce platforms.
Education
Trailhead by Salesforce
RANGER
Universite de Limoges
Master of Laws
Massachusetts Institute of Technology
Professional Education
IMD Business School
High Performance Leadership
Skills
- Sap Erp
- Business Case
- Outsourcing
- Portfolio Management
- Project Management
- Sap Products
- Enterprise Resource Planning (Erp)
- Oracle E-Business Suite
- Six Sigma
- Management
- Purchasing
- Process Improvement
- Professional Services
- Data Science
- Business Process Improvement
- IT Strategy
- Program Management
- Business Intelligence
- Cross-Functional Team Leadership
- Oracle
- Customer Relationship Management (Crm)
- Strategy
- Change Management
- Erp
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