Philippe de Milde

About Philippe de Milde

Seasoned technology executive with extensive experience in leading digital transformation, enterprise architecture, and global technology operations within global Fortune 500 organizations - retail (Starbucks), insurance (Assurant), healthcare (Dignity Health, City of Hope/CTCA). Proven track record in driving innovation, fostering executive presence, and delivering strategic technology initiatives that align with business goals. Adept at managing complex projects, developing high-performing teams, and implementing cutting-edge technology solutions to enhance business performance. Significant experience in mergers, acquisitions, and divestitures in a diverse multi-national environment.Specialities: retail, financial services, healthcare provider & payor, supply chain and channel development, corporate and employee technology, Build vs. Buy rationalization, enterprise & solution architecture, digital transformation, organization design, cloud adoption (SaaS, IaaS, PaaS), global delivery at scale, emerging technology (AI/ML, IoT, etc.), user experience design, M&A, and go-to-market product roadmapping.

Experience

1. Director, Workforce Management Technology & Digital Frontline Experience

   Starbucks

   Jan 2023 — Present

   Progressively expanded leadership scope to oversee full‑stack retail digital experience delivery across 7 digital products supporting store and supply chain operations in North America. Lead a global team of 105+ FTE and manage $25M in annual product development investment and $17M in operating expenses.Launched the first Starbucks Partner App within 100 days and re-launched Starbucks\' first Shift Marketplace, now facilitating over 1M hours of shift swaps and pickups each month and driving historically high shift coverage.

Education

• Cardinal Stritch University

  Bachelor of Science, Management Information Systems

• Northwestern University - Kellogg School of Management

  Executive Certificate, Product Strategy

  2020 — 2021

Skills

• Software Project Management
• Strategy
• Requirements Gathering
• Vendor Management
• Business Analysis
• Pmo
• Leadership
• Sharepoint
• Sdlc
• Enterprise Software
• Enterprise Architecture
• Solution Architecture
• Requirements Analysis
• Business Intelligence
• Enterprise IT Strategy
• Software Development Life Cycle (Sdlc)
• Business Process
• IT Service Management
• Agile Methodologies
• Integration
• IT Management
• IT Strategy
• Software Development
• Scrum
• Togaf
• Project Management