Philip Maddox
Global Delivery Director
- Role
- North America Client Managed Services - Account Management Director at Dell Technologies
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Philip Maddox
Highly effective IT professional with extensive experience in planning, selling and delivering high-quality IT solutions that align with short and long-term business objectives. Proven record of results by leading and managing both IT infrastructure and development teams. Passionate, collaborative and authentic leader skilled at building high performing motivated teams in support of daily infrastructure and account delivery for American Express Global Business Travel, Dell Inc, Waste Management, and America West Airlines.
Experience
North America Client Managed Services - Account Management Director
May 2021 — Present · Chandler, AZ, US
Lead the NA Client Managed Services Account Management team as we deliver Dell Services to all of our amazing customers. Engage customers during pre-sales, service transition then determines the best account manager to manage the account in steady state.
Education
University of Maryland
BS
Skills
- Process Improvement
- Management
- Team Building
- Networking
- IT Strategy
- Strategic Planning
- Vendor Management
- Cloud Computing
- Cross-Functional Team Leadership
- Leadership
- Business Intelligence
- Business Process Improvement
- Itil
- Data Center
- Project Planning
- Managed Services
- Integration
- IT Service Management
- IT Management
- Business Analysis
- Disaster Recovery
- Program Management
- Solution Architecture
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