Phil Andrews
Senior Consultant @Brillio
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WORK HISTORY
Senior Consultant @Brillio
London, GB
EDUCATION
West Kent College
GNVQ Level 3, Information Technology
Uplands Community Collage
High School, GCSE's
SKILLS
ABOUT PHIL ANDREWS
I am a ServiceNow professional with extensive experience delivering and advising on large-scale implementations across complex enterprise environments, particularly within financial services. My background spans ITSM and HRSD, where I have worked across the full delivery lifecycle, from discovery and design through to implementation, optimisation, and ongoing governance.Alongside hands-on delivery, I have strong experience in pre-sales and consulting activities, including customer demonstrations, solution design, RFI input, and supporting go-to-market strategies. I am comfortable translating business challenges into practical, scalable ServiceNow solutions that align with both technical constraints and organisational goals.I have a pragmatic, outcome-focused approach, with a strong emphasis on stakeholder engagement, data quality, platform governance, and long-term value realisation. My experience enables me to bridge the gap between business and technology, ensuring ServiceNow is not just implemented, but adopted effectively and used to drive measurable improvement.
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