Philip Eng
Product CXM Strategy Manager @ JPMorgan Chase & Co.
- Role
- Cxm Strategy Product Manager (Vice President) at JPMorganChase
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Philip Eng
I’m a CX Strategy and Product Marketing leader passionate about transforming feedback into measurable results. At JPMorgan Chase, I lead strategy for Card Installment products- including Chase Pay Over Time and My Chase Loan; partnering across Product, Marketing, Risk, Tech, and Servicing to enhance customer experience and drive business growth.My work spans product readiness, go-to-market (GTM) execution, complaint analytics, and control monitoring. I thrive at the intersection of insights, innovation, and execution—building strategies that solve customer pain points, improve funnel performance, and align teams around a common vision.Let’s connect if you’re building something at the intersection of customer intelligence, fintech product strategy, or scalable CX transformation.
Experience
Cxm Strategy Product Manager (Vice President)
Apr 2023 — Present · Wilmington, DE, US
Education
Penn State University
Bachelor’s Degree, Marketing
2013 — 2017
Fox School of Business at Temple University
MS in Digital Innovation in Marketing, Marketing
2020
Skills
- Leadership
- Public Speaking
- Powerpoint
- Social Networking
- Microsoft Office
- Marketing
- Event Planning
- Treasury
- Research
- Customer Service
- Microsoft Excel
- Microsoft Word
- Management
- Teamwork
- Strategic Planning
- Time Management
- Fundraising
- Social Media
- Microsoft Powerpoint
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.