Philip Hunt
Internet Client Care Specialist at The Herb Chambers Companies
- Role
- Internet Client Care Specialist at The Herb Chambers Companies
- Location
- Sudbury, MA, US
- LinkedIn followers
- 500 followers
About Philip Hunt
Client services and business development professional who consistently meets corporate…
Experience
Internet Client Care Specialist
Jul 2009 — Present · Sudbury, MA, US
Customer relationship management involving support of technical and functional inquiries relating to automotive product lines. Management of Web-generated product queries, database administration, pre-sales support and appointment setting via phone, Web and floor traffic inquiries. Resolving initial customer inquiries and enhancing the transfer of new and repeat customers to Direct Sales Consultants for swift execution and efficient completion of the product sales cycle. Review and posting of local, national and world articles of automotive industry interest to the dealership Facebook site. Participation in occasional sales and marketing support duties involved with company promotion of and advertising on other web and social media sites such as Google, DealerRater, Yelp, YouTube and Twitter- Masters of Excellence Winner - 2011, 2016, 2017. Diamond Masters of Excellence Winner 2018- Punta Cana Sales Trip Winner 2012- Business Development Center Internet MVP - January 2013, May 2017- Most Company Referral Sales Sold - August 2013, February 2014- Best Call to Appointment Conversion Ranking - December 2013, August 2014
Education
IPA Business Consulting Services
Certificate
Wentworth Institute of Technology
A.E.
Southern California University for Professional Studies
M.Sc.
Worcester Polytechnic Institute
Certificate
University of Denver
B.A.
Skills
- Time Management
- Customer Relationship Management (Crm)
- E-Commerce
- Marketing Communications
- Selling
- Start-Ups
- Machine Learning
- Program Management
- Automotive
- Pre-Sales
- Sales Management
- Product Management
- Crm
- Customer Relations
- Marketing
- Project Coordination
- Sales Process
- Business Process
- Management
- Direct Sales
- Team Leadership
- Sales Operations
- Customer Retention
- Salesforce.com
- Customer Service
- Negotiation
- Sales
- Leadership
- Customer Satisfaction
- Training
- Technical Management
- Lead Generation
- Technology Management
- Business Planning
- Cold Calling
- Account Management
- Business Development
- Social Media
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