Philip Badcock

Service Manager @CGI

Hastings, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2016 — Present

Service Manager @CGI

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Service Manager with SCISYS (now part of CGI) Enterprise Solutions & Defence division. The group develops robust, real world application solutions and provide supporting services that create business benefit.\\\\n\\\\nResponsible for the Management of Application Services to multiple customers and diverse portfolio, resource (people) management, P&L Budgets, Contract Management and renewals. He also works closely with the business development team to forge bids for new business.\\\\n\\\\n• 24x7x365 Critical system Account management\\\\n• P&L responsibility\\\\n• Successfully completed multiple contract renewals with complex requirements\\\\n• Service Operation, maintain stable services to build opportunity and scope for improvement and change\\\\n• Service Strategy, Design, Transition & Continuous service improvement\\\\n\\\\n

SKILLS

Service DeskContract ManagementIT StrategyService ManagementSlaData CenterOutsourcing ManagementIT Service ManagementProject Portfolio ManagementInformation TechnologyPmpCross Functional Team BuildingCross-Functional CoordinationIncident HandlingTelecommunicationsService ImprovementProject DeliverySolution ArchitectureCross-Functional Team LeadershipHpIncident ManagementCross-Border TransactionsManaged ServicesManagementIT OperationsPmoIT ManagementContract NegotiationOutsourcingService DeliveryProject ManagementHp ProductsPre-SalesIT OutsourcingService-Level Agreements (Sla)ItilVendor Management

ABOUT PHILIP BADCOCK

Service Manager with a proven track record of managing outsourced IT operations within…

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Philip Badcock — Service Manager at CGI in Hastings, GB | Unifers