Philip A. Pinto
Enterprise Customer Success at Rentable
- Role
- Enterprise Customer Success Manager at Rentable
- Location
- Jersey City, NJ, US
- LinkedIn followers
- 500 followers
About Philip A. Pinto
I am a customer success professional with five years of experience in client facing business growth and revenue retention roles in earlier stage SaaS start up organizations. I have a demonstrated track record of developing rapport with clients, positioning myself as an industry expert and consultant to increase customer buy in and drive SaaS adoption. I analyze business intelligence through platforms like Intercom and Hook.Ai to track product usage and adoption, informing targeted and strategic outreach to customers and close upsell opportunities to grow the accounts. I\'ve presented metrics illustrated in Excel and Chartmogul to customers to demonstrate value and goal attainment, driving retention and product engagement strategy.Most recently, I spent over a year as a CSM for certified unicorn Vanta, in the compliance automation space.
Experience
Enterprise Customer Success Manager
Sep 2024 — Present
Education
The College of New Jersey
Bachelor of Science (B.S.), Finance, General
2017
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