Philip Middleton

About Philip Middleton

Seasoned, leader with proven start-up design and launch strategy. The past 4 years focused efforts for ilumed\'s Social Determinants of Health (SDoH)-Health Equity efforts. Addressing how to remove barriers to care, offer solutions to the patient and the doctor while earning a financial surplus. Writing policy and procedures to attack Health Equity, creating an environment where no patient is disadvantaged from achieving their full health potential because of social position or other socially determined circumstances. Expertise in designing/leading/reinventing teams. Building the right relationships and positioning the sales proposition in a way that benefits all stakeholders. Proven skills in coordinating every player on the team (healthcare executives, operational leadership, data analytics, IT, physicians, vendor/broker management) for shared wins of growth and success. Create standardization methods which provide integration and retention, and patient-focused strategies which promote positive change in healthcare. As the VP of Marketing and Patient Engagement, stood up ilumed\'s Sales & Marketing by collaboration for shared purpose and collective success for delivering better patient outcomes, reducing the cost of care and increasing surplus. Developed the relationships to launch ilumed into growth through the right relationships. Business Development: Developed and fostered relationships with leadership at all levels of client/prospect organizations and leveraged relationships with key internal leaders. Customer Success: Designed and implemented a multi-site client retention strategy for Medicare Advantage (MA), Medicare, Population Health, Value Based Care, to increase Star Rating, and HEDIS Measures Strategic Development: Served as the Medicare liaison (CMS) to write and implement a five (5) year Health Equity Plan. Hired and lead a team of sales, social workers, and nurse case managers focused on breaking down barriers to healthcare. Start-up experience, developed two departments on a start-up budget. Multi-Site & Multi-State Healthcare OperationsOutside of the office you will find me working out. As a 7 time Ironman finisher, over 20 half-Ironman races (World Championship Qualifier), Boston Marathon qualifier and most recently DEKA participant and world qualifier this is my outlet and window to creativity. The same discipline I have in my training follows me in my work life.

Experience

1. Customer Success & Retention

   Independent Consultant

   Jan 2019 — Present

   Curate a pipeline and launch new customer opportunities.· Driving provider integration, patient and employee satisfaction strategies to initiate and promote retention. · Recruitment and on-boarding of doctors, dentists, executive level and staff members.· Provide evaluation and standardization for contracts and compensation packages.

Education

• University of Central Missouri

  Bachelor of Science - BS