Philip Laing

Implementation Senior Consultant @SWK Technologies, Inc.

Redlands, CA, US
MOBILE NUMBERS
+19•••••••36

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WORK HISTORY

Aug 2015 — Present

Implementation Senior Consultant @SWK Technologies, Inc.

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Distribution and manufacturing implementation and post-implementation support • Perform project scoping, planning, business process mapping, UAT testing.• Manage data migrations.• Provide training to Business Process Owners and users.• Perform the underlying analysis and prepare detailed and functional design specifications for extensions and customizations.• Support Sage authorized third-party products.• Create and customize forms, inquiries, and reports.• Assist with customer support tickets.

EDUCATION

1991 — 1993

University of Gwent, Wales

Higher National Diploma, Computer Science

1987 — 1990

Somerset College of Art and Technology

Ordinary National Diploma, Computer Science

1993 — 1994

University of Portsmouth

Bachelor of Science, Informatics

1987 — 1990

Somerset College of Art and Technology

First Diploma, Business and Finance

SKILLS

Data WarehousingCustomer RetentionProfessional ServicesCustomer ServiceTestingSharepointSoftware Configuration ManagementDocumentationPhpNetsuiteSage Erp X3Web ServicesSqlMicrosoft Sql ServerSoftware DevelopmentTechnology ImplementationLeadershipSql ServerSoftware Project ManagementPerformance ManagementCorporate Performance ManagementProduct DemonstrationSoftware DocumentationSdlcVisual BasicDatabasesMs ProjectAgile MethodologiesEnterprise SoftwareJava

ABOUT PHILIP LAING

A SENIOR IMPLEMENTATION CONSULTANT with over 15 years of experience working in…

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