Philip Phil Doyle

WORK HISTORY

ABOUT PHILIP PHIL DOYLE

My recent experience has seen me as a general manager for Brakes PLC based in Premier Park near Wembley. Also, I have served as a general manager for Ocado in Erith and as a Transport manager for Kuehne + Nagel in Wellingborough. I have degree level qualification in business studies, IOSH, O’Licence for transport and I am a qualified coach, mentor, and adult teacher (CTTLS). I have managed, high volume, multi customer 3PL operations and been successful. I am empathetic leader and have led and built diverse leadership teams and departments. I am a great effective communicator, a qualified coach, mentor and have taught leadership and management skills to a large cohort of my colleagues. I manage my direct reports and colleagues’ performances very well. Setting well thought-out targets and objectives that link to their departments and help them in achieving overall KPIs of the business. I encourage personal development and believe this should be developed throughout the operations and the departments you lead to improve workforce capability. I schedule monthly townhalls, promote colleague listening groups and workstream project teams to really foster engagement and get the culture right. Colleagues should not feel afraid to voice concerns or make suggestions to improve the way the site operates. I am customer centric, and really enjoy the interaction with and finding solutions for customers. Be that supply chain or service problems and have achieved this sponsoring a service clinic and leading improvement projects which used the customers people resource and garnered real buy in. I am financially and budgetary confidant and have presented complicated excellent financial results be that weekly, monthly, or bigger presentations quarterly and yearly with confidence. I understand what good looks like and promote continuous improvement projects to improve service level, achieve KPI targets and reduce costs and proactively plan so surprises are a minimum. I am adaptable which foundation comes from my background as an officer in the Army. I am hardworking, diligent and care about the standards of work I produce and manage. I am resilient and do not go missing when challenges present themselves as these types of operations inevitably do. However, I do know I am not the finished article. I am not afraid to seek help, be that reporting line or other managers that I collaborate with. I am also quite reflective a little hard on myself and try to find time to assess how I can improve my leadership and management skills and style.