Philip Custy
Principal Consultant Programme Manager @Nasstar
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WORK HISTORY
Principal Consultant Programme Manager @Nasstar
Led a series of complex, high-stakes transformation and cloud migration programmes across public sector and enterprise clients.Directed HMRC’s £30M PSN Contact Centre exit programme—successfully managing contract wind-down, supporting new provider migration, and decommissioning infrastructure, all delivered on time and within budget.Delivered mission-critical contact centre upgrade for Gloucester Constabulary using Cisco Call Manager, ensuring continuity for emergency services.Oversaw internal IT consolidation programme reporting directly to the CIO, streamlining multiple billing systems and migrating a multi-tenant server estate to public cloud.Managed cross-sector client projects including SD-WAN rollouts, Azure Landing Zone deployments, and Microsoft network assessments.
EDUCATION
Bangor Technical College
Higher BTEC, Telecommunications
ABOUT PHILIP CUSTY
Strategic and results-driven Digital Transformation and Programme Leader with 30+ years of experience delivering high-impact technology initiatives across public and private sectors, including government, telecoms, and enterprise clients. I specialise in ERP transformation, cloud migrations, complex bid management, and business-critical programme delivery. Over my career—from engineering roots in BT to leadership roles in digital consulting and cloud infrastructure—I have built a reputation for credibility, accountability, and delivery excellence. I’ve led some of the UK’s most complex programmes, including the £30M PSN Contact Centre exit for HMRC and a mission-critical system upgrade for Gloucester Constabulary. At BT, I built and led the Business Solutions Deal Architect team, negotiated multi-million-pound outsourcing agreements, and delivered innovation through initiatives like “Think Big” and the award-winning Digital Inclusion programme. My approach combines commercial acumen with deep technical insight, supported by strong people leadership and stakeholder engagement skills. I’m passionate about helping organisations navigate digital change and unlock the full value of enterprise technologies. ERP & Cloud Transformation Programme & Project Leadership Business Architecture & Strategy Complex Bid & Pre-Sales Expertise Stakeholder & CxO Engagement Public Sector & Regulated Environments Let’s connect if you\'re interested in collaboration, transformation strategy, or expert programme delivery.
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