Philine Prinz
Customer Success Manager @施耐德电气
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WORK HISTORY
Customer Success Manager @施耐德电气
Munich, DE
EDUCATION
Hyper Island
Master of Arts - MA, Digital Management
DePaul University
International Business
Hochschule Bremen
Bachelor of Arts - BA, Business, Management, Marketing und verbundene unterstützende Dienste
ABOUT PHILINE PRINZ
I thrive at the intersection of strategy, communication, and customer experience, driven by impact and a curiosity for real user needs. With five years of studying and working internationally, I specialize in connecting customers, internal teams, and third-party providers to drive meaningful outcomes. Customer & User Insights – At a Swedish impact-driven FinTech startup, I analyzed user experiences, identified key user stories, and translated insights into actionable product recommendations— both internally and for B2B clients. I also implemented a user insight tool that became essential for customer acquisition and internal decision-making. Strategic Project Management – As an international project manager at the award-winning Swedish brand agency Kurppa Hosk, I co-led a large-scale rebranding initiative for an American client. I managed stakeholders, connected creative teams, and created proposals for new business opportunities, contributing to both project success and agency growth. See the project here: Along the way, I have developed skills in agile project management and learned about leading change in dynamic environments. Entrepreneurship, Sustainability & Future Thinking – Passionate about driving change, I contributed to the sustainability lab SALLY, helping shape a \"Preferable Future\" of urban living through innovation and cross-disciplinary collaboration. My impact-driven mindset is also reflected in my Master’s thesis, where I partnered with SEEd (Social Entrepreneurship Education) to explore and promote female entrepreneurship. With a collaborative and impact-focused approach, I bring a unique ability to align diverse teams, drive strategic initiatives, and turn insights into action. Let’s connect!
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