Philip Green

WORK HISTORY

EDUCATION

SKILLS

ABOUT PHILIP GREEN

Philip is an experienced security cleared, Senior Business Change Project & Programme Manager. Delivery focused; with a proven track record for delivering value add business critical Operational Transformation; Regulatory; & IS Change Projects and Programmes. Often managing complex third party relationships; taking accountability for each stage of the life cycle, thereby enabling the Business to achieve its tactical and strategic goals and objectives. Outsource & In-source Transition, Set Up and Decommission – Programme Management of In-source of FTSE 100 Global Giant’s EMEA Consumer Engagement Centres into a new service provider across their European estate; Transition of Global Telecoms Providers South African Contact Centre Service back in the UK; Outsource of Key Client from in-sourced CC service to 3rd Party Provider Utilities & Energy – £90M SMART Metering solution procurement & systems integration; Customer facing OFGEM Compliance & Price Change deliveries Financial & Services Sector - Business Integration & Transformation: Office transformation following application or service provide changes; Outsource & Contact Centre Change and Transformation; Collections and Recoveries, Financial Regulatory & Security Compliance, Business Acquisition; PCI DSS Remediation Public and Social Sector – Gov’t procurement programmes along with solution integration for private sector Fostering & Childcare services Logistic & Distribution – IS Strategy Planning, Logistic & Distribution Solutions delivery Retail Sector – Fraud Detection and 3rd Party Management; Global Compliance StandardsKey to Philip’s success is the ability to integrate into different working environments; his people skills; clear lines of communication; and open and honest stakeholder management style.