Phil Falato
Vice President, Head for Consumer Goods Advisory Europe @Genpact
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WORK HISTORY
Vice President, Head for Consumer Goods Advisory Europe @Genpact
London, GB
I am responsible for driving digital and data enabled business change for Genpact\'s clients in the consumer products sector. We transform how work is done through the application of intelligent automation and artificial intelligence to enhance human potential. We focus on operationalising digital transformation, industrialising the business processes that generate impact at scale. Our focus is on outcomes, not tools. Effective use of AI, automation, and data science turn data into insight and action – orchestrating the flow of work, end to end across front and back office, across people and machines, for a perfect customer experience.Our Lean Digital approach leverages one of the largest business process operations in the world. That “sandbox” helps continuously test and refine our solutions in specific functions and industries where we have built deep business domain expertise.
EDUCATION
Birkbeck, University of London
Bachelor of Arts (B.A.), Film and Media
Imperial College London
Bachelor of Science (BSc), Electrical Engineering
ABOUT PHIL FALATO
I turn strategy into results. I’ve learned that ideas mean nothing without execution…
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