Philetta Serrao
Deputy Manager @YES BANK
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WORK HISTORY
Deputy Manager @YES BANK
Roles & Responsibilities:Handling of basic banking activities for the branch that include Transfer, Clearing-Inward and outward RTGS, NEFT, Forex of the customers and also solving their queries and giving end solutions.Handling front desk for the branch simultaneously on the role of branch teller performing cash transactions for the branch.Handling customer queries and providing end resolution in line with the sales targets at the front desk.Handling daily bulk cash transactions while adhering to customer queries to improve customer relationships.Preparing reports pertaining to suspicious transactions carried in the branch to eradicate possible future frauds and detecting suspicious transactions.Reporting of Cash Inflow, Outflow, Counterfeit notes to the Currency Chest which is further reported to the Reserve Bank of India.
EDUCATION
Mumbai University
M.COM
Maharashtra State Board
SSC
Maharashtra State Board
HSC
At Andrews Col Bandra
B.COM
Retail Banking
MT
Institute of Finance
POST GRADUATION DIPLOMA; Post Graduation Diploma; PGDB
ABOUT PHILETTA SERRAO
Deputy Manager YES BANK
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