Phil Ethridge

WORK HISTORY

EDUCATION

SKILLS

ABOUT PHIL ETHRIDGE

I\'m a long-time product manager with 15+ years of expertise in transforming companies from startup to enterprise markets. With a strong background in aligning teams with conflicting ideas and personalities, I solve the “get it to work” problems with SaaS software products: Passion for solving unmet market needs with products that delight customers and help companies dominate their markets. Champion strategic goals through product motions – gathering marketing intelligence, defining market requirements, overseeing internal/external training, and managing the end-to-end product lifecycle. Partner with cross-functional teams from frontline support to executive leadership, ensuring clear and appropriate communication channels are maintained vertically and horizontally. Ease product production barriers, team struggles, and customer concerns to better products, messaging, and go-to-market enablement. Specialize in taking products from commercial space to enterprise markets by ensuring timely production, strong vendor relationships, and customer feedback loops. Enabled Bomgar’s federal and enterprise market sales to flourish through vendor management, compliance certifications, and process standardization: Delivering Products Based on Value, Usability & Feasibility Internal Training & Customer Feedback Loops Building Product Strategies on UX & Customer Needs Growing Team Vision & Accountability International Production & Compliance Expertise Transitioning Companies from Services to Product Models Opening Product Backlogs to Enable Customer VisibilityI am on LinkedIn to build valuable professional relationships. Let\'s connect.