Phil Blackman
Technical Project Manager @Gan
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WORK HISTORY
Technical Project Manager @Gan
London, GB
My role as technical PM is to head up the delivery within the Customer Engagement tribe. This consists of two squads; Retention and Acquisition. The retention squad looks after all payments requirements, integrated CRM tools, bonusing whilst the acquisition squad focuses on loyalty, KYC (know your customer), Player Management, Geo-restrictions. Each squad comprises of 15 bodies some of which are shared and include mobile, front and back end developers, DBA, QA and will then have a PM and PO sitting over the squad. Supported by shared resources such as BA, UIUX and technical writers.
SKILLS
ABOUT PHIL BLACKMAN
Coming from a web development background I have a strong understanding of the majority of major technologies used in today\'s market place on the web and like to keep my skills up to date for both professional and personal reasons. I am a customer facing technical expert with over 20 years experience working across many vertacles. I am experienced with dealing with both technical and non technical people all the way up to C level. I have worked with some of the biggest brand names in both the UK market place such as Tesco, Virgin Atlantic, British Airways, Citroën, Renault, Burger King, Ladbrokes, Coral, Fanduel and many more.
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