Phil Arnold

IT Business Systems Lead @Peel Ports Group

Liverpool, GB

Leading a small team responsible for the ongoing support, governance, and change management of Peel Ports’ SAP landscape and integrated business systems.Oversight of SAP change management, including classification, approvals, and release planning across multiple business areas.Introduced structured governance between IT and Finance through regular working groups to improve transparency and accountability for incidents and change requests.Driving continuous improvement and automation across SAP support processes, including incident triage, access reviews, and system monitoring.Acting as key liaison between IT, Finance, and HR functions to ensure business process alignment and effective communication.Supporting strategic planning for the upcoming SAP S/4HANA upgrade, ensuring system stability and readiness for future change.