Philander Harvey
Executive | Analytic Problem Solving | Customer Experience Focused
- Role
- Business Process and Technology Lead at Erisa Services, Inc
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Philander Harvey
My leadership style is anchored in fostering a collaborative environment that yields significant business outcomes and maximizes customer/employee satisfaction and experience. With significant expertise in analytic problem solving and data strategies, I have been instrumental in streamlining complex operations to enhance the customer experience journey.During my career, I have developed and leveraged data-driven insights to implement transformative strategies that resonate with the needs of employees and customers. The ability to adapt swiftly to evolving priorities is a key skill that has helped companies sustain growth and increase customer loyalty in competitive landscapes. My focus and accomplishments center on cultivating a culture where customer/employee experience and data informed decisions, ensuring that businesses remain agile and responsive to market dynamics.
Experience
Business Process and Technology Lead
Oct 2025 — Present
Education
The University of Alabama in Huntsville
Bachelor of Science, Major: Mathematics Minor: Physics
1992 — 1996
University of Florida - Warrington College of Business
Master of Business Administration (MBA)
2013 — 2015
Skills
- Master Data Management
- Dimensional Modeling
- Data Conversion
- T-Sql
- Erp
- Analytics
- Data Mining
- Xlcubed
- Data Integration
- Database Consulting
- Databases
- Business Analytics
- Ssrs
- Etl
- Data Strategies
- Ssis
- Data Warehouse Architecture
- Predictive Analytics
- Business Objects
- Data Science
- Sap Businessobjects
- Microsoft Crm
- Data Warehousing
- Data Modeling
- Operations Management
- Business Analysis
- Software Development Life Cycle (Sdlc)
- Microsoft Sql Server
- Informatica
- Database Design
- Olap
- Data Governance
- Requirements Gathering
- Sdlc
- Data Analysis
- Predictive
- Analytic
- Agile Methodologies
- Sql
- Visio
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