Phil Allen

Product Owner, Digital Channel Servicing Lab @Lloyds Banking Group

Our purpose is to help customers engage with their insurance products through customer-centric design, introducing strategic technologies to create a safe and future ready digital experiences. That means bringing a customers financial life all together in one place, and the \'place’ is our amazing digital apps and services across LBG. I\'m proud to lead a great team of digital experts in the Insurance, Pensions & Investments (IP & I) business, and working with amazing people across LBG, to create the best experience for customers we can. I am accountable for the IP & I digital channel: Scottish Widows Digital; accessed via Scottish Widows App and Web, and Retail Single Customer View; accessed via Lloyds, Halifax and Bank of Scotland App and Web.