Phil West
Director of culture, building teams, fine tuning operations, from a culinary background.
- Role
- General Manager of Athletics at the University of Houston at Chartwells Higher Education Dining Services
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Phil West
30 years in various hospitality management roles.My Journey began in restaurants as the son and grandson of a chef. I managed bars, restaurants, nightclubs and consulted on openings. I managed a territory for QSR giant, Subway, providing operational guidance and brand compliance. I worked in full service hotel operations with Weston, Renaissance (Marriott) and Ian Schrager\'s PUBLIC Hotels, where high volume and exceptional guest service was the norm. I grew my own food truck and catering company into a multi-million dollar business before transitioning to Stadium and Arena operations. My passion lies in fixing and fine tuning hospitality operations and establishing teams committed in exceptional guest service. I love creating a multi-tiered team with a sense of ownership and common purpose. I look to creating efficiencies in all aspects of operations.Specialties: Excellence in Customer Service • Inventory Planning & Control • Efficiency ImprovementCritical Path Development and Execution • Multiple Outlet Management • Operations BudgetingSupplier / Vendor Management and Contract Negotiation • Workforce Selection, Training and Development.
Experience
General Manager of Athletics at the University of Houston
Chartwells Higher Education Dining Services
May 2024 — Present · Houston, TX, US
Helping the transition of management team and installing a new culture.
Education
Ball State University
Geography, Demographic Research
1994 — 1999
Kendall College
Bachelor's degree, Hospitality Administration/Management
Kendall College
Hospitality Management/Culinary Arts, Hospitality
Kendall College
Hotel and Hospitality Management, Hotel and Resort Management
2009 — 2011
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