Phillip J. Stull

About Phillip J. Stull

IT Operations & Service Delivery Leader with 20+ years of experience driving…

Experience

1. IT Leader, Technology Operations Center

   CareFirst BlueCross BlueShield

   Aug 2022 — Present · Richmond, VA, US

   At the forefront of CareFirst BlueCross BlueShield\'s IT initiatives, my leadership in the Technology Operations Center (TOC) is marked by a commitment to innovation and operational excellence. My experience in IT Operations and proficiency in Enterprise Observability have been instrumental. The strategies I\'ve developed are pivotal in the strategic deployment of cutting-edge application performance monitoring tools, event management automation and critical incident management processes that drive our mission to deliver unparalleled service in healthcare IT. Leading the greenfield development, delivery, and execution of the Technology Operations Center (TOC) capability at CareFirst. Responsible for the strategic development and implementation of enterprise Application and Infrastructure Performance Monitoring Tools (DynaTrace), Critical Business Process Observability, Command Center Operations, Event Management, and Major/Critical Incident Management.

Education

• ITT Technical Institute - Chicago

  Electrical and Electronics Engineering

Skills

• IT Management
• Network Security
• IT Service Management
• Private Cloud
• Hybrid Cloud
• Saas
• Managed Services
• San
• Integration
• Microsoft Exchange
• Visio
• Virtualization
• Software Development Life Cycle (Sdlc)
• Business Analysis
• Vendor Management
• IT Strategy
• Data Center
• Sdlc
• Emc Storage
• Infrastructure
• Automation
• Orchestration
• Microsoft Technologies
• Security
• Enterprise Software
• Management
• Enterprise Architecture
• Disaster Recovery
• IT Operations
• Business Continuity
• Storage Area Network (San)
• Active Directory
• Cloud Computing
• Windows Server
• Vmware
• Cisco Technologies
• Leadership
• Networking
• Information Technology
• System Deployment