Phil Rieck
Deal Retention Specialist @Riverside Payments
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WORK HISTORY
Deal Retention Specialist @Riverside Payments
Cincinnati, OH, US
Primary goal is to contact and assist customers that are in distress to aid in their satisfaction and ensure that their business is retained for the benefit of the business and Riverside Payments. Assist in plan modification and agreement alteration as needed to help in promotion of the primary goal. Build report and identify opportunities that would allow future customers to avoid the pitfalls that may result in a damaged relationship. Assist in identifying training opportunities as well to ensure that information and procedure is followed to keep the portfolio healthy. Coordinate with National Sales Managers, Account Executives, Tech Support, Customer Service, and the executive team to identify & suggest opportunities to better increase customer retention & satisfaction.
EDUCATION
Saddleback College
Associate of Arts (A.A.), English Language and Literature, General
Laguna Hills High School
High School Diploma
ABOUT PHIL RIECK
I\'m a family man and love God, My Family, Riverside Payments, and Masonry which helps make the world a better place through charitable giving and makes good men into better men! I work for an ethical company that does everything they can to help businesses save money on necessity Merchant Services. I\'ve saved an amazing amount of money for a lot of businesses in credit card processing both on Web site processing and in store processing. I\'ve earned businesses twice their previous amount on ATM services and gotten many businesses a top of the line Point of Sale System which we paid for and still lowered their monthly expenses / effective rate. and had fun every second of every day doing it with an honest and straightforward company, Riverside Payments. If your seeking employment call me and I\'ll let you know when we\'re hiring. If you are a business owner or manager and want to see a guaranteed significant reduction in processing expense with no hidden fees, 1% credit, 0% debit, and 24/7 customer success support / help available in English and 26 other languages, contact me ASAP.
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