Phil Oconnor
Group IT Service Delivery Manager @Alexander Dennis
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WORK HISTORY
Group IT Service Delivery Manager @Alexander Dennis
Management of the IT Service Delivery team at Alexander Dennis Limited serving employees across 11 sites supporting a wide range of activities including manufacturing, field service, sales, engineering and business support. This exposes me to a wide range of technologies including remote delivery of centralised applications/services (Citrix and Web Based), IP based call centre tools (Cisco CM, IPCC and CRS), mobile working technologies, CAD solutions and a wide range of other applications, all of which are supported by my team to 1st, 2nd and some 3rd line.
EDUCATION
Liverpool John Moores University
Bachelor’s Degree, Countryside Management Bsc hons
South Mersey Community College, Riversdale Rd, Liverpool
Access to Higher Education Certificate, Access to Higher Education Certificate
SKILLS
ABOUT PHIL OCONNOR
I am a motivated, proactive and tenacious IT Leader with 20+ years’ experience within…
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