Phil Holman

About Phil Holman

With over 30 years in construction and restoration, I specialize in operational leadership that drives revenue growth, enhances team performance, and ensures customer satisfaction. As a COO, I have successfully overseen multi-million-dollar projects, streamlined processes using tools like Power BI, and built high-performing teams in diverse environments. IICRC Certifications- MSR, MWR, MTC, WRT, ASD, AMRT, FSRT, OCT, UFT, CCT, HST, RRP, RRT, CRT

Experience

1. Chief Operating Officer

   C&c Complete Services

   Jan 2022 — Present · Clinton, MD

   COO of a full service Commercial Restoration Company. I am responsible for developing and implementing the company\'s operational strategy. This involves setting goals, defining performance metrics, and ensuring that the company\'s day-to-day operations align with its overall mission and vision. Commercial Restoration involves a series of complex processes, from emergency response to drying, cleanup, and restoring. Some other responsibilities are the allocation of resources, including personnel, equipment, and materials. Ensuring that the quality of work meets industry standards and customer expectations. Oversee safety protocols and ensure that employees are adequately trained and equipped to work safely. Financial management by optimizing cost-effective operations, monitoring budgets, and collaborating with the CFO or finance team to control costs and improve profitability. Oversee the integration of technology into operations. Responsible for managing and leading various operational teams, including project managers, field technicians, and administrative staff. Scaling and growing the business. Process management, and streamlining these processes to maximize efficiency and effectiveness. By effectively managing these responsibilities, it helps ensure the company\'s success and growth in our competitive field.

Education

• Barclay College

  Loss Prevention and Investigation