Phil Beattie
Managing Director @Luxury Coastal
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WORK HISTORY
Managing Director @Luxury Coastal
Exeter, GB
EDUCATION
University of South Wales
BA Hons, Business and Marketing
Exeter College
Business Studies
SKILLS
ABOUT PHIL BEATTIE
An experienced manager and leader, with an extensive track record of delivering and exceeding targets and KPIs. An advocate of first class customer service with a passion for achieving exceptional results for end users and clients alike through the management of front and back office operations. A dynamic manager of inbound and outbound sales operations with a proven history of achievement and delivery in this area. Astute manager of financial metrics with the ability to identify and deliver improvements and optimise results. Ability to analyse, plan and deliver improvements in operational performance at all levels to underpin delivery and growth.Specialties: Operations ManagementPeople & Team ManagementInbound and Outbound Sales ManagementCoaching and TrainingContinuous ImprovementCustomer Service and Satisfaction DeliveryDesigning Quality Monitoring ArchitectureFinancial Performance & Budget ManagementResource PlanningBack Office ManagementProcess Creation & ImprovementProject ManagementIntegration of CRM Systems B2B SalesRelationship ManagementPerformance Analysis & RecoveryPerformance ManagementCost Reduction Initiatives
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