Phil Bagshaw

Accounts Receivable Clerk @Harris Computer

Ottawa, CA

Primary FunctionsImpacting and monitoring cash collections from customers as follows:Invoicing, credits, debits, etc.(customer account maintenance)Following up on accounts over-due via phone and email – within prescribed timelinesMaintaining notes on collection statusProactively communicating to Business Units on problem accountsScheduling weekly AR calls with team and Business UnitsProviding timely responses to customer and employee requests for informationDaily deposits of cash receiptsFinancial ReportingTrained new employees in all Receivables software and processes.Responsible for managing a portfolio of $40 million in receivables, with less than 5% of accounts aging past due.Maintain all collection notes in Credit Hound and Great Plains to ensure Harris and business unit guidelines are met and to ensure timely payment or customer escalations have been resolved.Use different forms of communication to contact customers for follow-ups, reminders and verifying a promise to pay while maintaining a healthy relationship. Applies credits and refunds when necessary as well as write-offs, posting payments and creating invoices via Subscription Billing.Coordinated 3 weekly conference calls with key sales personnel and internal team to solve customer issues and reconcile accounts.Responsible for accurate posting and application of payments to customer accounts.(Balancing the receivables batch to the GL and properly posting to the correct date).Prepare information required for the month-end, quarter-end and financial audit and interact with the audit team members in a professional mannerPrepare weekly AR reports

Willis College

Executive Business Administration

High School of Commerce

Diploma