Phani Tumrukota

About Phani Tumrukota

Phani is an experienced Program/Ops Manager with 11+ years of experience in eCommerce/Internet Trust & Safety. He is passionate about making the Internet a safer place for everyone.His current scope includes leading experimentation design, stress testing enforcement guidelines, defining and validating hypotheses, executing and program managing experiments, improving classifier model accuracy, and coordinating UAT for feature launches, platform migrations, and tooling.He has over ~10 years of hands on experience in demonstrating the following skills: i) Continuous Improvement (Using Lean & Six Sigma Strategies), ii) Data Analytics and visualization using SQL, Tableau and QuickSight, Working backwards, iv) Stakeholder Management & Inter team collaboration (Tech,Product,Business,Operations) etc. v) People, Operations & Conflict management vi) Developing strategies and solutions for complex problemsFeel free to DM if you\'re looking to be mentored in Program/Operations Management and/or Career Progression aspects.

Experience

1. Incubation Program Manager

   Google

   Jul 2022 — Present · Hyderabad, IN

   As an Incubation Program Manager supporting Youtube Trust & Safety Team, I\'m responsible for the end-to-end incubation of safety initiatives, bridging the gap between policy innovation and global enforcement for one of the world’s largest digital platforms.Scale & Impact: Lead end-to-end program management for Trust & Safety initiatives impacting a global network of human reviewers.Experimental Design: Drive the incubation of new safety features by defining hypotheses, designing rigorous experiments, and stress-testing enforcement guidelines for global scalability.ML & Model Accuracy: Partner with engineering teams to execute initiatives that improve classifier model accuracy, directly enhancing automated content moderation.Product Lifecycle: MVPs and coordinate large-scale User Acceptance Testing (UAT) for critical platform migrations and tooling updates.Recognition: Received 25+ Spot and Peer bonuses for exceptional contributions to team culture and operational excellence.

Education

• Jawaharlal Nehru Technological University

  Bachelor’s Degree, Electronics and communication Engineering

• Commonwealth Secretariat

  DYLP, Leadership