Phani Rebba
Associate Consultant Business Analyst @Forsys Inc
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WORK HISTORY
Associate Consultant Business Analyst @Forsys Inc
Key Projects & Responsibilities:· Participating in project Kick-off calls, and Discovery Sessions.· Collaborating with stakeholders to gather and prioritize business requirements.· Creating BRD for the new Projects and modifying the existing ones, whenever required.· Creating and refining user stories in BRD and FRD· Responsible for creating RACI matrix.· Working together with internal teams to communicate and elucidate the user stories.· Reaching out to the client whenever the internal team requires additional information.· As a BA, will provide demonstrations to the client for the implementation features and gather feedback.· Creating user manuals and sending it to clients.· Rubricks, Rudra Mahadeva Spaces, Speed Infra (B2C), Melange India, Ace Online, Raghava Tools, VRL – Sales Cloud· North Alley, VRL (Service Cloud) – Service Cloud
EDUCATION
Osmania University
Bachelor, Computer Application
NZMA
Postgraduate Degree, Business Administration
ABOUT PHANI REBBA
I am a dedicated and detail-oriented Business Analyst with 6 years of hands-on experience as a Business Analyst. Currently serving as a Salesforce BA at Forsys.inc, she excels in requirement gathering, stakeholder collaboration, and creating comprehensive BRDs, FRDs, and user manuals. Skilled in both Agile and Waterfall SDLC methodologies, she is proficient in using tools like JIRA, Confluence, and MS Visio for project tracking and documentation.With prior experience as a Quality Analyst at Amazon, she has a solid background in client-facing roles, data analysis, and optimizing customer service processes to enhance efficiency and customer satisfaction. This well-rounded expertise enables her to bridge technical and business requirements effectively, delivering valuable insights and improvements in Salesforce environments.
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