Phani Chegondi
Senior Director @Cprime, Inc
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WORK HISTORY
Senior Director @Cprime, Inc
Minneapolis, MN, US
As Senior Director of Advanced Capabilities, I lead solution design, architecture, and next-generation digital transformation programs for Fortune 500 and public sector clients. My role blends technology strategy, innovation, and business value realization across IT, HR, and enterprise functions.Key Focus Areas- Platform strategy, architecture & solution design: Delivering scalable, secure, and outcome-driven ServiceNow solutions that integrate seamlessly across the enterprise- User Experience & Total Experience Framework (TEF): Designing unified digital front doors and intranet strategies with ServiceNow Employee Center Pro, elevating the way users interact with IT, HR, Facilities, and other enterprise services- Agentic AI & Applied use cases: Driving adoption of generative and agentic AI to enhance workflows, accelerate decision-making, and unlock new enterprise value streams- Thought leadership: Trusted advisor to C-suite, Enterprise Architects, and business leaders on maximizing ServiceNow value with outcome-driven roadmaps-Team leadership: Building and mentoring high-performing teams to deliver complex global transformations with resilience, agility, and measurable impact.
EDUCATION
Indian Institute of Technology, Kharagpur
Dual Degree (B. Tech + M.Tech)
MIT Professional Education
Blended Professional Certificate: CTO Program
ABOUT PHANI CHEGONDI
I am a technologist, enterprise transformation advisor and a ServiceNow Certified Master…
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