Christy Pham
Content Designer @ Remitly
- Role
- Content Designer at Remitly
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Christy Pham
Hi, I\'m a content designer who loves simplifying experiences, experimenting with tone, and auditing to find opportunities and inconsistencies. My process involves talking to stakeholders to understand the problem, surveying competitors and connected features, gathering feedback to minimize risk, and iterating based on research and data.
Experience
Content Designer
Nov 2023 — Present · Seattle, WA, US
Deciphered hundreds of partner codes to restructure 19 error messages, resulting in a 5.2% increase in transfer completion rates and $184k in savings• Conducted 5 content research tests to evaluate comprehension and preference
Education
University of Washington
Bachelor’s Degree, Informatics, Human-Computer Interaction
Skills
- Python
- Html5
- Css
- Sql
- Illustrator
- Indesign
- Writing
- Editing
- Interviewing Skills
- Journalism
- Team Leadership
- Customer Service
- Microsoft Office
- Adobe Illustrator
- Cascading Style Sheets (Css)
- Public Speaking
- Drupal
- Interviewing
- Content Strategy
- UX Writing
- Drupal 7
- Social Media
- Figma
- Adobe Indesign
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