Puja Gupta

About Puja Gupta

Hands-on, results-driven technology leader with 20+ years of experience building high-impact engineering teams and delivering scalable SaaS and platform solutions. I specialize in driving operational excellence, modernizing platforms to cloud-native, microservices-based architectures, and implementing AI/ML-powered automation that accelerates delivery and improves customer experiences.Recognized for making transformative operational improvements — awarded the title of Life Changer by the CEO of CareFusion — I excel at aligning technical strategy with business goals, mentoring engineers to reach their full potential, and delivering measurable outcomes across complex, high-stakes projects.I thrive at the intersection of technology, process improvement, and execution, helping teams increase velocity, reduce technical debt, and build resilient, customer-focused solutions. My expertise spans AI/ML applications, platform modernization, SaaS, operational systems, and cross-functional collaboration to drive innovation and scale.Core strengths:Engineering leadership and team scalingSaaS, platform, and cloud-native architecturesAI/ML-driven process automation and personalizationOperational excellence and execution at scaleStrategic roadmap planning and cross-functional alignmentTalent development, mentorship, and culture building

Experience

1. Sr Manager, Machine Learning

   Panasonic Avionics Corporation

   Feb 2024 — Present

   Lead AI & Platform Innovation charter, building cloud-native, scalable solutions for airline entertainment, advertising, and commerce experiences.Replanned team expectations and redefined processes to accelerate AI adoption, enabling engineers to confidently design, implement, and operationalize AI-powered solutions.Transitioned monolithic platform architecture to microservices and API-first design, improving deployment velocity and operational reliability.Developed AI-driven capabilities that reduced on-call investigation time by 60%, increasing operational efficiency and team productivity.Partner with cross-functional teams to align platform strategy with operational goals and product roadmaps, ensuring measurable business impact.Recruit, mentor, and empower engineers, fostering a culture of technical excellence, ownership, and innovation.

Education

• Rouhailkhand University

  Bachelor's degree, Computer Science

  1996 — 1999

Skills

• Medical Devices
• Efficiency
• Sql
• Design Control
• Process Scheduler
• Communication
• Cross-Functional Team Leadership
• .net
• Resource Management
• Product Development
• Test Cases
• Software Quality Assurance
• Process Auditing
• Budget Control
• Coaching
• Requirements Analysis
• Result Oriented
• Business Process Improvement
• Fda
• Motivated Self-Starter
• Strategic Planning
• Training
• Testing
• Reporting
• Service Delivery
• Teamwork
• Team Management
• Relationship Management
• Quality Assurance
• Agile Methodologies
• Quality System
• V&V
• Process Simulation
• Organizational Development
• Six Sigma
• Performance and Scalability Optimixation
• Iso 13485
• Quality Management
• Team Leadership
• Test Automation