Paul Gentilini
Director, Professional Services
- Role
- Director, Professional Services at 8x8
- Location
- Cape Elizabeth, ME, US
- LinkedIn followers
- 500 followers
About Paul Gentilini
Experienced multi-channel contact center professional with a demonstrated history of working in all facets of the contact center from operations and management to supporting technology and infrastructure to consulting and vendor management.
Experience
Director, Professional Services
Nov 2021 — Present · US
Education
University of Maine
Bachelor of Arts (BA), Psychology
1989 — 1993
University of Massachusetts Amherst
Post Graduate Program in Project Management, Information Technology Project Management
University of Maine
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
1987 — 1993
Skills
- Disaster Recovery
- Vmware Esx
- Voip
- Data Center
- Healthcare Information Technology
- Dns
- Integration
- Technical Support
- Sharepoint
- Virtualization
- Business Analysis
- Project Portfolio Management
- Agile Methodologies
- Vendor Management
- IT Operations
- IT Strategy
- Software Documentation
- Sdlc
- Security
- Enterprise Software
- Enterprise Architecture
- Solution Architecture
- Resource Management
- Oracle
- Requirements Analysis
- Cloud Computing
- Software Project Management
- System Deployment
- Servers
- Itil
- Db2
- Troubleshooting
- Citrix
- Active Directory
- Unix
- Infrastructure
- Windows Server
- Hipaa
- Process Improvement
- System Administration
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