Paul Filius

Head of Customer Care at HG Insights | Customer Service Management | Customer Success | Leadership

Role
Head of Customer Care at HG Insights
Location
Bremerton, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Paul Filius

Experienced and results-driven customer success and customer support leader with a proven track record in effectively managing enterprise customer portfolios and leading CX Teams. Collaborative leader who partners with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Seeking a full-time role that presents professional challenges and leverages interpersonal skills, effective people management, and problem-solving expertise.

Experience

  1. Head of Customer Care

    HG Insights

    Nov 2023 — Present · Bremerton, WA, US

Education

  • University of Hawaii at Manoa

    Bachelor of Arts (B.A.), English Literature (British and Commonwealth)

    2006 — 2011

  • Punahou School

    High School, College Prep

    2001 — 2005

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Paul Filius — Head of Customer Care at HG Insights in Bremerton, WA, US | Unifers