Petra Christie
Director of Catering Conference Services @AKA Hotels+Hotel Residences
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WORK HISTORY
Director of Catering Conference Services @AKA Hotels+Hotel Residences
Develop and execute long-term catering and conference service strategies to maximize revenue and guest satisfaction.*Collaborate with executive leadership to align department goals with overall business objectives.*Drive catering and conference sales by cultivating relationships with corporate clients, event planners, and vendors.*Prepare and deliver client proposals, contracts, and presentations tailored to specific event needs.*Conduct site tours and pre-event meetings with clients to finalize event logistics and expectations.*Serve as the primary contact for high-profile or complex events, ensuring a seamless client experience.*Oversee the planning and execution of events ranging from small meetings to large-scale conferences, galas, and weddings.*Coordinate with culinary, AV, operations, and service teams to ensure flawless event delivery.*Monitor event progress and troubleshoot in real-time to resolve issues efficiently.*Ensure that all events adhere to brand standards, safety regulations, and client expectations.*Standardize processes and SOPs for catering and conference services to ensure consistency and efficiency.*Attend industry trade shows and networking events to stay current on trends and attract new business.*Analyze market trends and competitor offerings to inform strategic decisions and maintain competitive advantage.*Utilize event management software (e.g, Delphi, Social Tables, Opera) to track bookings, layouts, and service orders.
EDUCATION
IHTTI School of Hotel Management
Post Graduate Diploma, Hotel Operations
Cornell University
Master of Management; M.M.H, Hospitality Administration/Management
University of Kent
Bachelor of Arts, Honors, BA (Hons), Sociology
SKILLS
ABOUT PETRA CHRISTIE
Over 20 years\' experience in the international, luxury, hotel and hospitality industry.…
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