Pete Sensenbaugh
Information Technology Support Engineer @Amazon
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WORK HISTORY
Information Technology Support Engineer @Amazon
Pensacola, FL, US
Identified and implemented optimal technical solutions within network environment. • Acted as Build Engineer for New RSR+ Stations and New Amazon Automated Robotic Sorting Stations.• Influenced process and product improvements by offering customer-driven feedback.• Detected and prevented outages with proactive identification, troubleshooting and resolution of incidents.• Reproduced and resolved customer issues using internal test environments.• Improved user performance by providing training in hardware and software use.• Researched latest technology innovations to keep abreast with trend in digital transformation.maintained 9 Amazon Delivery Stations, 1 AR Sortable Station and 1 Fulfillment Center across 4 states.• Responded to sites that were struck by natural disasters as part of the Disaster Remediation Team.
EDUCATION
Cisco
CCNA
Cisco
Computer and Information Systems Security/Information Assurance
Microwave Networks Inc.
Microwave Networks' CM Series Microwave Transceivers
Coca-Cola Enterprises, Inc.
Project Management
United States Army
Noncommissioned Officer's Academy
University of Maryland Baltimore County
Computer Information Systems
Bellevue University
Bachelor of Science, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Skillsoft
Ethical Hacking and Security
Skillsoft
Computer and Information Systems Security/Information Assurance
CompTIA
Security+
SKILLS
ABOUT PETE SENSENBAUGH
US Army Veteran, exceptional business systems analysis from a leader who delivers beyond…
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