Peter Vincent

About Peter Vincent

Enriching 16+ years of experience in IT Infra Support projects Strong knowledge and experience in project management (IMPLEMENTATION, TRANSITION, AND DELIVERY) managing IT operations and Infrastructure, Governance & Compliance programs for large global enterprises with HCL Technologies, Tata Consultancy Services, Cognizant Technologies, and Sify Technologies. Total 14 plus years of experience in various domains of IT, including, Operations Management, Infrastructure management support, People Management, Information Security, and technical support. ITIL V3 Microsoft Technology & AWS Leadership Competencies: Strategic Planning & Implementation; Commercial Savvy; Team Management; Vendor Management; Customer Centricity; Change Management. Personal attributes: High self-confidence, integrity, unyielding commitment to performance, and trust My core responsibilities comprised of the following major activities – Service Desk Management End-User Management Escalation Management Project Planning Resource Planning, Training, Optimization, and Mobilization Managing Deliveries and Resolving Dependencies Client Relationship Management

Experience

1. Senior Professional Service Delivery Coordinator

   DXC Technology

   Mar 2020 — Present · Tamil Nadu, IN

Education

• University of Madras

  Master of Computer Applications - MCA, Computer Science, First Class

  1998 — 2004

• Madras University

  M.C.A

• St.Marys Anglo Indian Higher Secondary School

  Master of Computer Applications (MCA), Computers, First Class

  1984 — 1997