Peterstone Obiakor
Epic Application Analyst @William Osler Health System
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WORK HISTORY
Epic Application Analyst @William Osler Health System
Peel, ON, CA
my roles includes the following, Primary contact and coordination point for issue resolution in relation to the supported \"department specific\" applications; responsible for engaging with the application vendors for support, upgrades, and escalation issues.Participate as a co-chair of selected Application Support teams for select applications, consisting of end users, members from the Clinical Informatics and Information Services teams and vendors.Support various Information Technology and Hospital project initiatives; provides data and configuration changes, system testing, prepares documentation of change specifications and participates in go-live support.Creates and maintains documentation on \"department specific\" applications and troubleshoots application issues, including changes in scripting, the creation of functional design documents and other relevant documents for end users.Reviews and discusses business problems with end users, developing flow charts and functional specifications to translate business requirements into technical requirements.Performs \"end user\" data review and analysis to develop new and improve existing medium-complexity reports.Provides technical guidance for evaluation of software applications primarily departmental.Analyzes and reviews enhancements for compatibility, adherence to operating guidelines and performs integration testing.Analyzes system capacity and modifies procedures to solve interface problems with applications ensuring that applications and information systems offer the highest possible reliability and performance.Provides technical expertise and assistance in re-configuring, testing and developing, installing, tuning, upgrading and maintaining \"department specific\" applications.Prepares and presents status reports and ad hoc reports, creates test plans, analyses test cases, identifies issues and escalates them to appropriate teams and assists management in the interpretation of available information
EDUCATION
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Laws (LL.B.), Law
Anderson College of Business and Technology. Canada
Diploma, Immigration Analyst
Imo State University
Master of Science - MS, Business Administration and Management
Canadian College of Business, Science & Technology
Certificate , Health Services/Allied Health/Health Sciences, General
SKILLS
ABOUT PETERSTONE OBIAKOR
GOD is involved and I am involve so success is inevitable
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