Peterson Pete Charles
Lms Administrator Intermediate @Albany State University
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WORK HISTORY
Lms Administrator Intermediate @Albany State University
Albany, GA, US
Managed enterprise Learning Management System supporting active users across academic departments.• Led integration of Microsoft 365, Top Hat, McGraw Hill Connect, Wiley Plus, Pearson MindLink, and Kaltura.• Coordinated cross-vendor escalations ensuring adherence to SLAs and platform stability.• Participated in production testing and deployment of LMS upgrades and third-party tools.• Standardized workflows improving operational efficiency and reducing resolution turnaround time.
EDUCATION
Gateway High School
High School Diploma, General Study
Broward College
Bachelor of Applied Science - BASc, Information Technology
ABOUT PETERSON PETE CHARLES
Enterprise technology professional with experience supporting mission-critical systems across healthcare, higher education, and military environments. Background includes enterprise messaging systems (MQ), and SaaS platform integrations supporting users. Experienced in cross-functional stakeholder alignment, vendor coordination, production stability, and system optimization within regulated environments. Proven ability to translate complex technical systems into scalable, reliable operational solutions.Currently focused on enterprise SaaS, cloud operations, and technical account leadership roles.
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