Peter Rizzo
Results-driven, inclusive leader & problem-solver
- Role
- Chief Operating Officer at Go Niagara Tours
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Peter Rizzo
I’m a problem-solver driven by a passion for excellence and accountability. From a young…
Experience
Chief Operating Officer
Jan 2024 — Present · Niagara Falls, NY, US
Lead the launch and operational buildout of a start-up tour company delivering high-impact guided experiences at Niagara Falls, overseeing critical aspects of business development, team formation, compliance, and guest services in the company’s inaugural year.• Design and implement core operational systems from the ground up, including tour logistics, staffing models, customer service protocols, and safety procedures.• Develop and execute go-to-market strategies, establishing Go Niagara Tours as a trusted provider in a competitive tourism landscape within the first season.• Establish vendor relationships, negotiate contracts, and manage budgeting to ensure cost-effective operations and long-term financial sustainability.• Use performance metrics and guest feedback to refine operations and support iterative improvements across all departments.
Education
University at Buffalo
Bachelor of Arts
2003 — 2007
St. Joseph's Collegiate Institute
High School Diploma
1999 — 2003
Cornell University
Master of Regional Planning
2007 — 2009
Skills
- Policy Analysis
- Professional Communication
- Government
- Project Management
- Regional Planning
- Affordable Housing
- Risk Management
- Green Building
- Sustainable Development
- Master Site Planning
- Stakeholder Engagement
- Urban Planning
- Research
- Proposal Writing
- Economic Development
- Program Management
- Urban Design
- Writing
- Sustainability
- Zoning
- Policy
- Creative Problem Solving
- Grants
- Federal Government
- Environmental Planning
- Land Use Planning
- Real Estate Development
- Comprehensive Planning
- Transportation Planning
- Community Outreach
- Community Development
- Environmental Compliance
- Land Use
- Project Planning
- Leadership Development
- Redevelopment
- Public Speaking
- Local Government
- Public Policy
- Nepa
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