Peter Randazzo

Solutions Architect @Episode Six

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Solutions Architect @Episode Six

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Toronto, ON, CA

EDUCATION

2005 — 2008

New York Institute of Technology

BA, English - Professional Writing

2010 — 2011

University of Toronto

Certificate in Continuing Studies, E-Business and Web Marketing

2017 — 2018

Chartered Insurance Institute

Certificate in Insurance, Claims

SKILLS

FdrBankingCustomer ExperienceUser Acceptance TestingCredit CardsDocumentationProcess ImprovementBusiness Process ImprovementWeb Content ManagementSoftware DocumentationConfluenceQuality AssurancePmoLeadershipJiraProfessional WritingRelationship ManagementAmerican ExpressVisioTs2CreditRequirements AnalysisRequirements GatheringChange ManagementAgile Application DevelopmentRetail BankingContact Centre TechnologyFinancial ServicesFunctional SpecificationsPaymentsBusiness RequirementsAgile & Waterfall MethodologiesUser Experience DesignBusiness Analysis

ABOUT PETER RANDAZZO

As a seasoned Business Process Analyst and Requirements Manager, I\'ve spent over 20 years driving success in the financial services sector, with a focus on delivering high-quality products and experiences. My expertise lies in streamlining processes, leveraging technology to drive efficiency, and fostering strong relationships between business and technical stakeholders.Throughout my career, I\'ve had the opportunity to work across on products operating on the world’s key acceptance networks, including Visa, Mastercard, and American Express, as well as private label issuers. This experience has given me a unique understanding of the complexities involved in delivering innovative products that meet customer needs while ensuring operational excellence.In my previous roles, I successfully managed projects from concept to launch, collaborating with cross-functional teams to deliver results-driven solutions. My expertise includes: • Developing business requirements and technical specifications for new product launches • Partnering with stakeholders to design and implement process improvements • Managing many concurrent priorities to ensure successful deliveryI\'m excited about the opportunity to bring my skills and experience to a new delivery role in credit cards, where I can leverage my knowledge of card issuing, technology, and operations to drive success. My passion is delivering high-quality products that meet customer needs while ensuring operational excellence.

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Peter Randazzo — Solutions Architect at Episode Six in Toronto, ON, CA | Unifers