Peter Pyle Jr. He
Customer Service; management looking for new opportunities
- Role
- Charter Communications
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Peter Pyle Jr. He
Senior Management professional who serves as the conduit between Operations and Senior…
Experience
Present
Skills
- Project Management
- Workforce Management
- Data Analysis
- Contact Centers
- Call Center
- Six Sigma
- Sales
- Avaya
- Vendor Management
- Customer Retention
- Performance Improvement
- Reporting & Analysis
- Customer Service
- Leadership
- Team Leadership
- Strategic Planning
- Customer Experience
- Telecommunications
- Analysis
- Quality Assurance
- Call Centers
- Customer Satisfaction
- Training
- Call Center Development
- Metrics
- Coaching
- Program Management
- Strategy
- Ivr
- Process Improvement
- Outsourcing
- Analytics
- Key Performance Indicators
- Cross-Functional Team Leadership
- Performance Management
- Crm
- Employee Training
- Forecasting
- Business Analysis
- Change Management
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