Peter McLees

About Peter McLees

I am an experienced leadership coach and dynamic trainer, dedicated to empowering companies and their teams to lead, sell, and serve more effectively. I deliver proven leadership and sales strategies that drive profit, productivity, customer satisfaction, and other key business outcomes.My training approach is engaging, energetic, and uplifting—combining classic performance principles with the latest research and best practices. Thousands of Smart Development program graduates have reported significant improvements in their leadership, sales, and customer service skills, resulting in greater effectiveness.We specialize in helping multi-unit and multi-site businesses enhance the efficiency of their stores, offices, restaurants, branches, and distribution centers. Notable success stories include Trader Joe’s, OnPoint Group, Concentric USA, Port of Corpus Christi, Smart and Final, Salon-Centric stores, and Farmer Brother’s distribution centers.Our programs also support operations, sales, and customer service teams in ports, transportation, shipping, and production facilities, helping them boost sales, customer experience, safety, and operational performance.Our cost-effective, pay-as-you-go programs eliminate the need for a full-time training staff, ensuring you only pay for what you need. Participants who have attended classes at top companies like Whole Foods, Nordstrom, Disney, FedEx, Marriott, and Starbucks consistently rate our courses as the best they’ve experienced.Our clients find us extremely responsive (We are available 7 days a week), easy and FUN to work with.Mobile: 32••••••13 Email: p••••••••@gmail.com

Experience

1. Leadership Coach

   Sdp Group Of Companies

   Apr 2000 — Present · US

   I have coached executives, directors, managers and professionals at every level to improve results and prevent problems. I use a process that deepens the coachee’s understanding of their unique strengths as a foundation for improvement. I help the individual coachee or team gain new insights into the key capabilities necessary to achieve the desired results. The relationship is designed to improve purposeful dialogue, create new insights, develop new knowledge and skill, and accelerate individual or team growth.

Education

• Southern Methodist University

  BBA, Marketing

  1974 — 1977

• California State University, Fullerton

  Master of Science - MS, Counseling Psychology

  1980 — 1982

• Claremont Graduate University

  Master of Business Administration - MBA, Business

  1988 — 1990

Skills

• Sales Management
• Program Management
• Team Building
• Management
• Performance Management
• Employee Training
• Business Planning
• Operations Management
• Negotiation
• Employee Relations
• Strategic Planning
• Organizational Development
• Sales
• Event Management
• Public Speaking
• Employee Engagement
• Analysis
• Strategy
• Succession Planning
• Personal Development
• Teaching
• Time Management
• Entrepreneurship
• Organizational Effectiveness
• Leadership
• Business Strategy
• Coaching
• Research
• Retail
• Small Business
• Business Development
• Workshop Facilitation
• Project Management
• Cross-Functional Team Leadership
• Talent Management
• Human Resources
• Customer Service
• Process Improvement
• Executive Coaching
• Team Leadership